Technical FAQ | Central Washington University

Frequently Asked Questions (FAQ)

Welcome to our Frequently Asked Questions. If you are here, it means you have chosen to apply to Central Washington University’s (CWU) Graduate School and you have some questions.

We are here and happy to help because you belong here. We see Central at the center of your better future.

You may have questions about the Graduate School, the Ellensburg community, and how to apply and we hope that you find your answers. However, should you have a question not listed below please contact us at masters@cwu.edu or (509) 963-3101.

I have issues with the online application. Who do I contact for help?

Please email us for help with your online application. A graduate school representative will either help you to resolve the issue or direct you to our Information Services team for further support.

I received an error message when logging back into my application. What should I do?

If you receive an error message, please clear your cache and your browser’s history. You cannot access the application if you are already logged in to MyCWU or have a history of CWU websites in your browser. Please remember to access your in-progress application through the direct link sent via email when you first saved your application.
How do I set up my MyCWU login?

Please visit our CWU Account Management page for help setting up your MyCWU account.
I am unable to upload a file into my application, what can I do?

Please contact the Graduate School at masters@cwu.edu with your file submission. A graduate school staff member will add the file to your online application.
I forgot to add a prior school and I have already submitted. What do I do?

Please contact the Graduate School at masters@cwu.edu with your previous school’s information and they will add it to your online application.
I have already submitted my application but would like to provide an updated statement or resume. What should I do?

Please contact masters@cwu.edu with the request and the updated file. A staff member will upload the new statement or resume to your application.

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